Commonly asked questions

Most frequently asked questions: Who are my contacts? Feel free to contact us. Our staff will gladly help. Tel .: +49 (89) 2893 0222 Fax: +49 (89) 2893 0211 Email: Do I need to change my GP? No, you do not need. Feel free to continue to trust your GP, so for everything to stay the way you know it. Many of our caregivers to decide to seek further treatment from the doctor who has already looked earlier. When it is useful and recommended to move to a retirement home? The decision to leave the familiar surroundings to find in a retirement home, a new home is not easy. Determining the right time for a move is certainly much more difficult. Therefore, we provide the following a few key points that will help to realistically assess your personal situation to counterbalance to whether home care is actually the right solution: You need to realize more often that you everyday things not so easily go out of hand as before. Increasingly, you need the help of other fellow, what’s long been uncomfortable. We climbing stairs every day a greater challenge and a lift there in your house does not unfortunately. Leaving less and less your home because its increasingly strained. They often feel lonely in your home. Your family to help you in all want to travel for some time. Who can step in this case? In a retirement home you find professional support, both in nursing as well as in the medical sense, not only daily. The big advantage of moving to the retirement home is that here people always are present, who like to take care of you, and. Around the clock In addition, the wide leisure and therapies and the personal connection and contact with the other residents. What does the term “care level”? In order, as precisely as possible and be described the individual “care” of those in need of assistance can the legislature has determined criteria for each term care can be classified the degree of care to. The inclusion in the so-called maintenance steps carried out according to how much time a not trained in the maintenance person would need for nursing care; the higher the cost, the higher the level of care. A distinction is made according to the time it takes a basic care (personal care, mobility, nutrition) to complete, and the time that is spent on other aspects, such as for home care. Currently, the legislature distinguishes between the following three levels of need and a special stage: Care Level I: greatly in need of care Daily at least 1.5 hours, of which more than 45 minutes in primary care. Care Level II: high degree of care Daily at least 3 hours, of which at least 2 hours in primary care. Care Level III: severely in need of care Daily at least 5 hours, of which at least 4 hours in primary care, is it necessary also at night there are care needs. Hardship: Daily at least 7 hours in primary care; in these cases at night so great care needs exist that for 2 hours or more to be expended or that more nurses are needed at the same time. Based on this classification into levels of care, the financial support is measured by the care that is a nursing care according to the legislator bestowed. In addition, commonly, the term “care level” familiar. Among the long-term care summarizes the people who were still not classified in any of the levels of care described above, for an entry into a nursing facility but necessary. In this case, an application shall be submitted to the welfare office, which will assess the need and, if appropriate, shall bear the costs. The system of long-term care and the funding arrangements for the care are very complex. We will advise you personally based on your specific situation. How do I apply for a care level? If you wish to apply for before moving in a level of care in a retirement home, a care level, please contact your care to, preferably by phone, and ask there to the application form for classification in the maintenance stage. Send the completed form back to your care that checks the level of care based on your application. If no care level has yet been set for collection, we will help you with the application. To speed up the process, an employee of the medical service of the health insurance (MDK) carries out on behalf of the health insurance and care insurance before the classification. For this, the employees of the MDK checks the physical limitations and asks some questions. The result is sent directly to your care, that tells you whether a care level was approved. Basis for classification by the employees of the MDK are under the above answers position (What does the term care level?) Criteria set by the legislator. As the cost of a nursing course put together? The cost of a nursing course consist of the costs together for general care, for the accommodation and food services and of the investment costs. Maintenance costs: If the classification in a level of care before the insurance covers part of the cost of care. This includes all costs that arise in connection with the care and supervision of the resident.   Accommodation and catering: The cost of accommodation and meals not borne by the residents or their relatives themselves. Are the reserves from, there are several support options are available.   Investment costs: The investment costs are to be applied by the inhabitants from their own resources. When this the own income and assets are not enough, there are several support options are available. You will get in a personal interview on the cost and funding options. Who bears the cost of a foster home? Long-term care: The remaining co-payment and the cost of accommodation, food and investment costs are borne by the residents or their relatives themselves. Are the reserves not to finance the own contribution from, there are several support options are available. Above all, the social assistance. This can be given upon request. Important for the timing of the payment of benefits is the date of the application. We are here glad to advise you.   Verhinderungs- and respite care: Nursing home care for a shorter period of time, for example, be useful if the carers is unavailable for a certain period (holiday, spa or hospitalization). In here the costs are covered in part by the long-term care if an acceptance of a level of care exists. If this is the case, the calculation of the grant is independent of the level of care; So it does not matter what level of care is present, the benefits are the same, but are calculated individually based on the undrawn days of respite care. Overall, the care insurance provides financial support in the respite care for max. 28 days a year and a maximum amount of 1,550 €. Again, the co-payment and the cost of accommodation, food and investment costs from residents or their relatives are not to bear themselves. Upon failure of the caregiver half of the care allowance continues to be paid since, 2013.